
Staff Development Short Course
Effective Negotiating
Objectives:
By the end of this session, participants will:
- Understand the three basic negotiation rules
- Identify and utilise active listening skills in negotiating
- Be able to utilise effective questions in negotiating
- Understand how to build trust without excluding their own interests
- Be able to negotiate with real skill and power
Content:
- The three basic rules of negotiation
- Aristotle's triangle
- Principled Negotiating Guidelines
- Active Listening
- Four communication styles
- Persuasive Language
- The 5 point plan of persuasion
- Negotiation “jujitsu”
Short Courses
Staff Development
Management and Leadership
Testimonials
Margo is a rare individual who possesses in equal measure a depth of experience, warmth of character and skill in engagement. A combination which makes her a powerful catalyst for leadership growth in the people she works with. 
Andrew Donovan, Director
TBL Australia Ltd