Change Management


By the end of this session, participants will:

  • Identify and develop opportunities for improved work practices
  • Lead teams to foster innovative work practices
  • Understand the stages people go through when dealing with major change
  • Facilitate commitment to workplace change by their team members
  • Understand how to monitor and evaluate change


  • Types of Change
  • Stages in dealing with change
  • Management of change
  • Questionnaire
  • Strategies
  • Communication
  • Implementation
  • Monitoring & Evaluation



Margo is a rare individual who possesses in equal measure a depth of experience, warmth of character and skill in engagement. A combination which makes her a powerful catalyst for leadership growth in the people she works with. 

Andrew Donovan, Director
TBL Australia Ltd